What We Do

Your dedicated FocusPoint team provides the following Back Office services to you:

New Account Activities

• Establish new accounts in system so they can be seen by Advisor or staff
• Aid Advisor or staff in ensuring proper documentation required for account establishment is provided
• Ensure new paperwork is received by and executed by custodian
• Follow up on transfer requests to ensure assets are received and delivered by resigning custodian
• Provide updates as needed so Advisor and/or staff can be aware of status
• Ensure funds/assets received by custodian are posted to the account properly
• As documents are scanned into LaserFiche, create individual client folders and post scanned documents into proper accounts

Trading Activities

• As cash and assets arrive into new and existing accounts, trade upon funds according to the investment model Advisor has chosen or custom designed
• As fund/investment changes are made, ensure those trades are executed
• Liquidate assets proportionately according to model to free up cash for redemptions, fees, and systematic withdrawal requests
• Execute stock/bond and/or annuity trades as necessary or as requested by Advisor and/or staff

Daily Activities

• Update prices
• Receive updated transactions and ensure proper posting to accounts
• Inform Advisor and/or staff of any requests received by custodian
• Follow up on activities that require attention

Ongoing Activities

• Provide quarterly billing information to Advisor
• Provide quarterly billing statements to Advisor
• Deduct quarterly fees from client accounts
• Review accounts quarterly to ensure they are invested according to their investment model
• Provide annual Realized Gain/Loss Reports and Estimated 1099 Dividend information for taxable accounts

Training

• Provide operations training and assistance to Advisor and staff on software applications such as Advent, LaserFiche, LaserApp, and other software as needed
• As new products are released, provide training on any new applications to Advisor and staff